Get Started

No Contract | No Upfront Fees | 30-day Guarantee

Remote Staffing
with Process and Purpose

Every hire is shaped by the values we live by and the systems we trust.

Get Started Risk-Free

Hiring the right person demands care and time.

  • Our Process: Built for Clarity, Speed, and A+ Hires 
  • Over a decade in the people business. No contracts. Just trust, fit, and results
  • We follow a structured, EOS-aligned process to get hiring right
  • We live our values: Sherpa mindset, global respect, earned trust

Step 01

Discovery & Role Clarity

We start by understanding your business, pain points, your culture, core values, and hiring goals. 

We define the role clearly—so we don’t just fill a seat; we fill the right seat. 

Earn Trust-

We listen first, act transparently, and serve as an extension of your team.

Step 02

Candidate Sourcing Across LATAM

We recruit across multiple Latin American countries, not just one. 

This gives you cultural alignment, time zone overlaps, and the right skill set—not just what’s convenient. 

Think Globally-

We take the harder road, so you get the best result.

Step 03

Smart Screening with Our AI Platform

Using Ducknowl, our proprietary hiring tech, we vet candidates with AI skill tests, video interviews, psychometric tests and scoring—so only the best rise to the top. 

Uplift-

We help real talent shine, even if they don’t have a perfect resume.

Step 04

Final Shortlist & Interview Coordination

You’ll get a curated list of 2–3 top candidates. 
Don’t love the shortlist? We’ll send more—there’s no cap on interviews. We handle all scheduling—so you can focus on fit.

Be Respectful-

We respect your time and every candidate’s dignity.

30-Day Fit Guarantee

You get a full month to evaluate your new remote staff. If it’s not working, we’ll make it right fast.

Earn Trust-

We stand by our placements with integrity and accountability.

Ongoing Alignment Support

Hiring isn’t the finish line—it’s the starting point.
Our team holds regular check-ins with both you and your new remote hire to ensure ongoing alignment and mutual success

Be Sherpa-

We Walk the journey with you, not just the first mile.

FAQ’s

Everything You Need to Know About Remote Staffing

Led by experienced HR professionals, Merit HR connects you with top-tier talent faster through deep expertise and a trusted network. We don’t just believe in HR—we live it.”​

1. How can I initiate my hiring process with Simpalm?

We’ll start with a call to understand your needs and gather all role requirements. From there, we create a detailed role definition (job description) and our recruiting team searches our talent network using our proprietary software. Candidates are screened for skills, communication, and reliability before you
ever meet them.

We use Ducknowl, our AI-powered platform, to assess communication skills, reliability, and fit—plus video responses and skill-based tests—so you get fully vetted, team-ready talent.

Yes. We source VAs from across LATAM who can work in CST/EST time zones and match your preferred schedule, eliminating the delay of overnight communication. 

You receive a curated shortlist of candidates who meet the requirements and criteria defined in your consultation. There’s no cap on interviews — you can meet as many candidates as you need. After each interview, we align with your impressions and gather whether to proceed with more interviews or move toward selection.

We guide your new team member through a structured onboarding process to
ensure smooth integration. This includes a welcome meeting, a pre-onboarding
meeting, scheduling account setups, clarifying company expectations for the
role, and sharing tips on communication routines and productivity tools.

Yes. Our HR team stays connected with your virtual assistant, checking in regularly to assess performance, communication, and overall integration. You’ll also have our Client Support Relations department dedicated to identifying additional needs, ensuring alignment, and helping maintain high-quality work.

We do. Simpalm manages payroll and all employment considerations so you can focus on results, not administration. 

No. If your VA doesn’t log hours or misses a day outside the agreed-upon PTO, you won’t be charged. 

Our 30-day fit guarantee means that if your VA isn’t performing as expected or something unexpected happens in the first month, we replace them at no cost. You can use it anytime within the first 30 days if the match isn’t right, and we immediately restart the search and present new candidates.

Most of our VAs already use professional, well-equipped devices for daily work. However, if your company prefers to provide a laptop or specific equipment, we can coordinate the entire process—acting as the intermediary to keep everything smooth and stress-free for both sides. 

We go beyond matching you with a VA—we build long-term partnerships. With structured onboarding, ongoing support, and proprietary screening, we deliver aligned, reliable talent—not just transactional help. 

Once your needs are defined, we can introduce candidates within a few days. Most clients have their VA onboarded and working within one to two weeks. 

Delegate the grind – It’s time to shine!

Find the right support to help you scale smarter.

Schedule a Free Consultation