Chicago Based
Purpose-driven Remote Staffing Solutions · LATAM-Focused

Founders find themselves stuck in the business, not on top of it.

We're the remote staffing agency that finds the people
who pull them out.

Companies hire a virtual assistant from LATAM because it works,
not because it's cheap.

Vikram Seth, Founder

"I started my career washing dishes alongside teammates from LATAM who showed up for me every day. Simpalm Staffing is my way of showing up for them. This isn't just a virtual assistant staffing company. It's my way of saying thank you."

Vikram Seth · Founder, Simpalm Staffing & Ducknowl
No Upfront Fees No Midnight Emails
A vetted virtual assistant in Latin America ready to join your team Latin America · your time zone
Culturally Aligned
Shared U.S. business valuesDirect, real-time communicationWestern work ethic
200+US clients
scaled with us
30-Day Fit Guarantee
14+
years building software for US companies
200+
clients, from lean startups to enterprise
10+
years of hands-on staffing experience
30-day
fit guarantee on every placement

Trusted by the founders and teams who build with us

Meltzer Hellrung
Sureway Games
Altman Advisors
Bamboo
Truscribe
Systematics
SDM
NasaClip

Most virtual staffing companies will tell you about retention rates.
Cost savings. Top one percent talent.

We're not going to say any of that.

These things should be a given.

Why We're Different

You're not looking for another Virtual Staffing Agency.
You're looking for someone who gets it.

We built Simpalm to be the virtual staffing agency we'd want to hire from: one accountable team, AI-vetted talent, and a real person who knows your name.

01

We built the AI platform other recruiting firms use to vet talent.

That's Ducknowl. Skill tests, video interviews, psychometric scoring - built by us, trusted by 40+ recruiting firms and 25+ companies who hire in-house.

Ducknowl AI Score 94/100
Video interview passed
Psychometric: strong cultural fit
AI-tool proficiency verified
40+Recruiting firms
25+In-house teams
Trusted across 🇺🇸United States 🇮🇳India
02
🇧🇷Brazil 🇨🇴Colombia 🇦🇷Argentina 🇲🇽Mexico

Top talent across Latin America

Same timezone. Shared culture. Perfect fit.

We take the harder road so you don't have to.

We recruit virtual assistants in Latin America across multiple LATAM countries, not just one - because the right person for your seat isn't always the easiest one to find.

03
30
Day FreeGuarantee

We stand by our quality

  • No upfront fees
  • No binding contracts
  • Risk-free trial period

We carry the risk. You don't have to.

30-day fit guarantee. No upfront fees. No binding contracts. We built this company on purpose, not pressure.

The LATAM Advantage

Real-time Virtual talent.
Not overnight Remote Assistants.

When founders compare Latin America with the Philippines or India, one difference changes everything: LATAM professionals work your hours. No 3 AM Zoom calls. No timezone lag. No burned-out night-shift contractors. Just skilled remote staff who show up when you do.

Philippines
GMT+8 · 12-14 hrs ahead of EST
Night-shift requiredNo real-time U.S. business hour coverage
Excellent English fluencyEnglish is a co-official language
Cost savings: 70-80%vs. equivalent U.S. hire
Saturated VA marketplaceHigh competition drives turnover rates up
Single-country sourcingLimited regional talent diversity
Cultural distance from U.S.Different business norms and communication styles
Recommended
Latin America
EST/CST · 0-4 hrs difference
Real-time collaborationWorks your 9-5. No night shifts ever needed.
Professional English fluencyAcross Colombia, Argentina, Brazil, Mexico & more
Cost savings: 60-70%vs. equivalent U.S. hire, without the quality compromise
Low turnover ratesVAs who stay, grow, and invest in your business long-term
Multi-country sourcingBrazil, Colombia, Argentina, Mexico, Chile & more
U.S. cultural alignmentShared business values, Western work ethic & direct communication
Hire LATAM Talent →
India
GMT+5.5 · 9.5-13.5 hrs ahead of EST
Night-shift requiredVirtually no real-time U.S. hour overlap
Strong English (tech roles)Professional-grade in IT & software sectors
Cost savings: 75-85%vs. equivalent U.S. hire
High tech-talent competitionStrong demand drives skill-based turnover
Communication style gapsDifferent business norms for VA & legal support roles
Better suited for IT / devNot optimized for VA, paralegal, or bookkeeping
Where We Source

The countries powering
your next hire.

We recruit Specialized Virtual Assistants, virtual paralegals, remote bookkeepers, and specialized professionals across Latin America not just one country. Regional depth means the right cultural fit, English fluency, and same-timezone availability for every role your business needs.

🇧🇷 Brazil · Brasil

Brasil

South America's largest economy and most multicultural nation. Brazilians adapt to any culture, outperform under pressure, and show up ready to grow your business.

Brazil's Legal Edge.

Brazilian attorneys and legal paralegals are among LATAM's most analytically rigorous professionally loyal, culturally fluent, and built for the long game. They don't just fill a role. They invest in your firm's mission as if it were their own and grow alongside it, year after year.

Virtual AssistantsLegal ParalegalsBookkeepersExecutive AssistantsCustomer SupportProject Managers
🇨🇴 Colombia

Colombia

Globally recognized for high English proficiency and professional work ethic. Exceptional cultural alignment with U.S. businesses and a strong track record across legal, admin and executive support roles.

Colombia's English Edge.

Colombian professionals consistently rank among Latin America's highest in English proficiency. Culturally aligned with U.S. standards, they bring warmth, precision, and a client-first mindset that slots seamlessly into American legal, administrative, and executive support teams from day one.

Virtual AssistantsLegal ParalegalsBookkeepersExecutive AssistantsCustomer SupportProject Managers
🇦🇷 Argentina

Argentina

Highly educated with strong European roots and a rigorous academic culture. Exceptional professionals across finance, operations and administrative roles with sharp attention to detail.

Argentina's Finance Edge.

Backed by one of Latin America's most rigorous academic traditions, Argentine professionals excel in bookkeeping, financial analysis, and detail-intensive operations. European-influenced discipline meets analytical sharpness, making them the natural choice for U.S. accounting and data-driven roles.

Virtual AssistantsLegal ParalegalsBookkeepersExecutive AssistantsCustomer SupportProject Managers
🇲🇽 Mexico · México

México

North America's largest Spanish-speaking talent pool. Highly bilingual professionals with deep US business fluency, full US-timezone coverage, and a culture of commitment and customer excellence.

Mexico's Timezone Edge.

Mexico operates on full U.S. timezone alignment from Pacific to Eastern. No lag, no early-morning scheduling conflicts. Mexican talent brings deep bilingual fluency and decades of North American business culture, making team integration effortless and collaboration truly real-time.

Virtual AssistantsLegal ParalegalsBookkeepersExecutive AssistantsCustomer SupportProject Managers

Also sourcing from Chile, Ecuador, El Salvador, Costa Rica and throughout the LATAM region.

Local Support · Chicago Based

Your Virtual Executive Assistant works from Latin America.
Your support answers from Chicago.

Same time zone as your team. Same city as your accountability. When something needs a human, you're not lost in an overseas inbox. You're talking to a Chicago company that put its name on the hire and stays on the hook for it.

Headquartered on Michigan AvenueRooted in the heart of the Loop, not a distant time zone.
Support on U.S. business hoursReach a real person when it actually counts.
One team accountable for every hireA name and a face, never a ticket queue.
Our Services

You don't need everything.
You need the right person.

A decade spent helping founders hire remote professionals taught us where we can actually deliver. So that's where we focus.

General VAs & Executive Assistants

Calendar, inbox, research, data entry, travel, scheduling - hire a virtual assistant in Latin America who knows how to use AI tools to move faster.

Specialized Virtual Assistants

CRM management, HR coordination, project tracking, and other niche ops support from specialized VAs across LATAM.

Accounting

Virtual bookkeepers and CPA-certified professionals who keep your numbers organized and your finances clear.

Legal

Virtual paralegals and attorneys who do more than admin - legal research, document prep, case management.

Technology

Software developers, AI engineers, and technical talent who can build, maintain, and extend your systems.

Not sure what you need?

We'll help you figure out the right seat before we look for anyone to fill it.

Let's talk
We don't treat people like a commodity.

Some virtual staffing companies hand you a menu. Junior. Mid-level. Senior. Pick a tier. Pay the rate.

We listen first. Then we find the right person. The price follows the fit - not the other way around.

$2,200 · to · $3,000 /month · full time

Where you land depends on the role, the country, and the skill set - not a tier we assigned before we knew your business. One transparent monthly rate. No upfront fees. No binding contracts. Payroll, compliance, and ongoing support - all managed by us.

Not sure where you fall? One conversation tells us everything we need.

Collaborate with us
Our story, your advantage

We staff from Latin America because it is right, not because it is cheap.

After more than a decade building software and running a remote staffing agency, this wasn't a pivot - it was purpose. We built the company we wished had existed when we needed it. Hear it straight from our founder.

"I started my career washing dishes in a restaurant kitchen in DC. My coworkers were Latin American. They showed up for me every day - with warmth, dignity, and pride in their work. This company is how I show up for them."

Vikram Seth, Founder
Read the full story
Leading with Purpose, Not Profit
Scaling Is Hard

These founders got the right help.

We don't just tell you it worked. We show you exactly how.

40%
More cases handled
+7%
Revenue recovered
40%
More cases handled

A two-attorney law firm asked for a VA. We found them a licensed attorney instead - at the same price. They handled 40% more cases within 90 days.

Immigration Law Case Study
Chicago, IL
Read the full story →
+7%
Revenue recovered

A sports medicine practice was losing money after every appointment. We named the role nobody had thought to create - and revenue turned the corner.

Sports Medicine Practice
Austin, TX
Read the full story →

She changed my life and business. I was drowning in five functions at once. Now I have someone who thinks like a partner, not just an assistant.

Kelly ForemanKelly Foreman
Founder, MopTop Hair
Read the full story →
Who We're Built For

Built for three kinds of people.
You probably know which one you are.

Every week you stay the bottleneck is a week the business didn't grow. A Virtual Assistant from a trusted virtual staffing company might be the shift that changes everything.

The founder who became the bottleneck.

You started it. You built it from nothing. And somewhere along the way, you became the thing slowing it down. Every approval. Every task. Every workflow that only moves when you touch it. That's not leadership. That's a ceiling. We find the person who takes the weight so you can get back to building.

Founders · Solopreneurs · Growing teams
The attorney who answers emails at 10pm.

You didn't go to school for this. The intake forms. The invoice chasing. The CRM nobody updates but you. You went to school to practice law. To help people in hard moments. We find the person who handles the rest - so the work that needs you actually gets you.

Law firms · Clinics · Medical practices
The professional who loses an hour every time the phone rings.

You got really good at something. And now half your day is gone before you've done the thing people actually pay you for. Every hour spent on scheduling, follow-ups, and admin is an hour you're not billing. We find someone who protects your time like it's their job. Because it is.

Consultants · Coaches · Fractional executives

If you recognized yourself just now - that's the sign.

Let's collaborate to find your bottleneck See the results Every week without the right person is a week the business didn't grow.
How it works

Five values. Walked, not framed on a wall.

These aren't slogans. They're the steps we actually take, every time.

Earn Trust

Listening First

You don't need a perfect job description. Most founders don't have one - and that's fine. We start by listening, then shape the role with you.

Free consultation
Think Globally

Sourcing Across LATAM

We search across multiple Latin American markets - different economies, cultures, compliance rules - because the right person is rarely the easiest one to find.

Multi-country sourcing
Uplift

AI-Powered Screening with Ducknowl

Every candidate goes through skill tests, video interviews, and psychometric assessment. Good people don't always look good on paper. We give them a real chance to show what they can do.

AI-powered screening
Be Sherpa

Human Review by Our Functional Practice Leads

AI gets candidates to the right starting line. People decide who's ready to run. Before anyone reaches you, a Functional Practice Lead interviews them directly.

Expert human review
Be Respectful

Shortlist & Interviews

You get 2-3 strong candidates, not a stack of maybes. We handle the scheduling. You focus on the conversation.

Interview & final selection
Be Sherpa

Ongoing Support

The hire isn't the finish line. It's the starting point. We check in to make sure the fit is real and holding up. We walk the whole trail with you, not just the first mile.

30-day guarantee · ongoing check-ins
Team Voice

The people we place. In their own words.

You didn't get into this work to be invisible, overworked, or stuck proving yourself to someone who'll never really see you. Don't take our word for it - hear it from the people doing the work.

Mexico
Maira
Virtual Bookkeeper

Everybody at Simpalm made the transition easy, with weekly check-ins so it wasn't a hard adjustment at all. Anytime I have a question, I have the liberty to just email and get it out of the way.

Brazil
Mateus Daniel
Virtual Paralegal

The management team is very cooperative and guides me regularly on the latest trends, helping me improve the quality of my work.

Argentina
Alejandrina Rosales
Specialized Virtual Operations Assistant

The best remote staffing agency. The work process and transparency have helped me a lot through onboarding.

FAQ

Everything You Need to Know About Remote Staffing

Didn't find your answer? Get in touch. We're all ears for every question.

Remote staffing is a flexible hiring model where a vetted virtual assistant in Latin America works for your company from outside your office. Our virtual staffing consultants source, screen, and onboard talent matched to your needs, ensuring smooth communication and integration with your team.

General virtual assistants, specialized VAs (CRM, HR, project tracking), virtual bookkeepers, and virtual paralegals. If your need spans administrative, operational, financial, or legal support, our virtual assistants in Latin America can likely staff it.

Every virtual assistant in Latin America passes our proprietary AI platform, Ducknowl: skill tests, recorded video interviews, and psychometric scoring. Only the highest scorers reach your shortlist, and a 30-day fit guarantee backs every placement.

Yes. Your assistant works as a member of your team and reports to you. You direct their day-to-day work; we handle sourcing, vetting, payroll, and ongoing support behind the scenes.

Because your assistant works in your time zone, you collaborate in real time using the tools you already use: Slack, email, your project boards, and video. No overnight lag, no midnight emails.

You pay one simple, transparent rate. We manage compensation, local compliance, and payments to your assistant. There are no upfront fees and no binding contracts.

Confidentiality is built in. Every assistant signs an NDA, and we follow secure onboarding and access practices so your data and your clients' data stay protected.

After a short discovery call to define the role, we typically present a curated shortlist of 2 to 3 vetted candidates within days, not weeks, and coordinate all interview scheduling for you.

That is exactly what the 30-day fit guarantee is for. If it isn't working, we make it right fast and replace the hire at no extra cost. The risk sits with us, not you.

Upwork sells access to a marketplace; we provide full remote worker staffing services built on partnership. We don't just connect you to a freelancer - we deeply vet, we onboard with your company culture in mind, we run interference on compliance and payroll, and we stand behind every hire with our 30-day guarantee. With Google agencies, you never know who's managing the quality check. With us, we do.

No Upfront Fees · No Binding Contracts

Just your trust, and a process that delivers real talent. Start with a conversation. We'll listen first, then go to work.

Schedule a Free Consultation

P.S. If you're anywhere near Chicago, let's meet over deep dish. Tell us your corner of the city and we'll get to know each other the way this town does: over a good meal and a real conversation, no sales pitch.

Get Started Risk-Free