This is how we run remote staffing services at Simpalm Staffing: every step documented, every step owned, the same process followed the same way for every hire. Because that's the only kind of process worth trusting.
"Top 1%" isn't a pitch to us. It's the floor: the thing you should be able to assume before you ever land on a page like this. A badge doesn't tell you if someone can do the job. A practitioner who's done it herself, sitting across from them, does. That's the part nobody else in this space is claiming, because it costs more than a claim.
You tell us what's breaking down in your business. We ask the questions most staffing companies never think to ask. This isn't a sales call: no one on the line is working a script or hitting a quota. You're talking directly to a hiring consultant who staffs roles like yours for a living, and if we're not the right fit, we'll tell you that too.
Many of our consultants come out of global management roles at large U.S. corporations, most of them based in the Midwest, where straight talk and hard work aren't a pitch. They're just how business gets done.
We tell you whether you need a specialist or a generalist: and why. Then our functional experts screen every candidate for skill, communication, and reliability before anyone reaches your desk.
It would be simpler, and better for our margin, to source from one or two countries and call it done. We don't. We search across six-plus countries because the right person for your role might be in Bogotá, not Buenos Aires, and we're not trading that for convenience.
Most staffing companies rent a generic screening tool, the same one every other agency uses. We built our own. Ducknowl is our product, made to test the specific skills your role needs. Every candidate is scored against documented data before a human ever gets involved. Same standard, every candidate, no exceptions.
A score can tell you what someone knows. It can't tell you if they'd be good at the work. So before anyone reaches your shortlist, a real practitioner, someone who's done this exact job, sits with them one-on-one. If our own lead wouldn't hire them onto their team, we don't send them to yours.
We submit 2 to 3 recommended candidates. You interview them. You make the call: no pressure, no cap on rounds. If none of them feel right, we go back and do it again, at no charge. A decade with enterprise clients taught us precision beats speed: if there's even a one percent doubt, we'd rather run another round than let you settle.
Every candidate comes with a price attached, so you know exactly what you're picking and what it costs. Before you pick, not after.
Onboarding support included. Regular check-ins with you and your new hire. We don't disappear after the placement.
You get a full month to evaluate the hire. If it's not working, we make it right, fast, at no cost. The placement isn't the finish line. It's the start of the test.
You pay one invoice. We pay your virtual assistant directly, on time, every cycle. Vacation or leave just shows up as a simple deduction, nothing for you to manage. No local employment contracts, no compliance setup on your end. And you're never paying in advance: if your virtual assistant works through June, you're invoiced in July, after the work is done.
Regular check-ins with both sides, for the life of the placement. Because the job isn't done at placement, it's done when the hire is actually working.
Step Four feeds back into Step One for your next role. Same process, same order, no shortcuts.
Every standard is documented. Every hire runs through the same four steps, followed by all, no matter who's staffing your role.
Most agencies stop at a skills test. We add a step almost nobody else does: a real practitioner in your field interviews every finalist before you do. If they wouldn't hire that person onto their own team, we don't send them to yours.
We go back to sourcing. That's on us, not billed to you. Two rounds of vetting already happened before you saw them, but if it's still not right, we don't stop until it is.
Two weeks, start to finish: from our first conversation to your virtual assistant's first day.
Every candidate we submit comes with a price attached. You know exactly what you're picking and what it costs before you decide, not after.
We do. You pay us one invoice, after the work is done, never in advance. If your virtual assistant works through June, you're invoiced in July. We pay them directly. No local employment setup, no compliance headache on your side.
You don't manage it. It shows up as a deduction on your invoice, nothing for you to negotiate or track.
No initiation fee. No contract lock-in. No advance payment either: you only pay for work that's already been done. We built it that way on purpose. Trust isn't something we ask you to pay for upfront.
No. We search across six-plus countries, because the right person for your role might not be where it's most convenient for us to look.
It doesn't end there. We stay in the relationship: regular check-ins with you and your virtual assistant, for the life of the placement. The placement isn't the finish line for us.
No. We built it ourselves. It's not the same generic screening test every other agency licenses: it's made to test the specific skills your role actually needs.
That's not a slogan. It's how we operate. Tell us what's breaking down in your business, and we'll tell you honestly whether we're the right fit.
Get Started