Remote staffing FAQs: Clear answers before you hire.

Simpalm Staffing is a remote staffing agency that places vetted professionals from Latin America and India with U.S. businesses. We source, screen, and place virtual assistants, specialized VAs, bookkeepers, CPA-certified accountants, tax preparers, and virtual paralegals, then handle payroll, local compliance, and ongoing support for the life of the placement.

Yes. Simpalm Staffing is headquartered in Rockville, Maryland, with a Chicago office on Michigan Avenue, and serves more than 200 U.S. clients. Our professionals work remotely from Latin America and India, and you work with a U.S. team for hiring, billing, and support. Meet the team.

Hiring with Simpalm Staffing takes four steps and about two weeks from first call to first day:

See the full staffing process.

Most placements take about two weeks from our first conversation to your hire's first day. After the discovery call we usually present 2 to 3 vetted candidates within days. Specialists who already know your tools, such as bookkeepers and paralegals, typically start adding value within their first days on the job.

On the discovery call, we walk through your current workload, the tools you use, your hours, and the outcomes you need, then recommend the right profile: a general virtual assistant, a specialized VA, or a finance or legal specialist. The call is free, and there are no upfront fees if you decide to move forward. Book a free discovery call.

Hire a general VA for broad admin support such as calendars, inbox, data entry, and research. Hire a specialized VA when the role depends on specific tools, accuracy, or performance tracking, for example QuickBooks, HubSpot, Canva, Clio, or Salesforce. Not sure? We decide it together on the discovery call, based on your workload, tools, and goals.

A freelance platform gives you a marketplace; Simpalm Staffing gives you a vetted hire and a long-term partner. Every candidate is screened with Ducknowl and interviewed by a practice lead, we handle payroll and local compliance, and we stay involved with structured onboarding and check-ins. If the fit is wrong in the first 30 days, our fit guarantee covers you.

Simpalm Staffing professionals are based in Latin America and India. Our Latin American talent comes from Mexico, Colombia, Brazil, Argentina, Peru, Chile, and other countries across the region. Our India bench adds depth in finance, accounting, and tax, including CPA-certified professionals and IRS Enrolled Agents, plus technology talent. Explore Latin American talent.

Yes. Professionals in Latin America are 0 to 3 hours from U.S. Eastern time, so they work your 9 to 5 in their own daytime; depending on the country, they cover Eastern, Central, or Pacific schedules. Our India bench works night shifts in India, so they are online during your U.S. business day. For technology projects, India teams can also work overnight, so work is ready by morning.

Choose Latin America for real-time collaboration, client-facing, office, legal, sales, and marketing roles, and for native Spanish or Portuguese. Choose India for deep finance, accounting, tax, and technology work. When your work needs some of both, we can recommend a blend of both regions. The region matcher on our homepage suggests a fit in a few clicks.

Every candidate speaks fluent English for U.S. business communication. We screen spoken and written English before you meet anyone, along with professionalism and cultural fit with U.S. teams. Most Latin American professionals are also bilingual in Spanish, and Brazil-based specialists speak Portuguese.

Simpalm Staffing fills administrative, specialized, finance, tax, and legal roles:

• Executive and general virtual assistants
• Specialized VAs in digital and growth, real estate, hospitality, logistics and manufacturing, healthcare front office, technology, and engineering and design
• Virtual bookkeepers and CPA-certified accountants
• Finance teams for fractional CFO firms
• Tax preparers and IRS Enrolled Agents
• Virtual paralegals and licensed attorneys

Simpalm Staffing screens every candidate in two layers. First, Ducknowl, the AI hiring platform from the team behind Simpalm Staffing, runs skill tests, video interviews, and psychometric scoring. Then a practice lead takes over: our accounting lead interviews every bookkeeper one-on-one, our in-house legal counsel interviews every paralegal, and a technical lead reviews technology candidates' work by hand. Only candidates who pass both layers reach your shortlist.

Every Simpalm Staffing placement comes with a 30-day fit guarantee. If the person is not the right fit within the first 30 days, for any reason, you do not pay for the miss, and we replace them at no additional cost. See pricing.

Tell us and we act fast. We monitor every placement and address performance issues directly. Within the first 30 days, the fit guarantee applies: you do not pay for the miss, and we find a replacement at no additional cost. After that, we stay involved with check-ins for the life of the placement.

Most full-time roles from Latin America, such as virtual assistants and bookkeepers, cost 2,200 to 3,000 USD per month for 40 hours a week. CPA-certified professionals from Latin America and India run 5,000 to 6,000 USD per month full-time. That is one monthly rate, with no upfront fees, no interview fees, and no long-term contract. Part-time and fractional options are also available. See pricing.

Clients typically save 60 to 70% with Latin American talent and 75 to 85% with our India bench, compared with a similar U.S.-based hire. Your exact savings depend on the role, seniority, and hours, and there is no fee on top of the monthly rate.

No. There are no upfront fees, no interview fees, and no binding long-term contracts. You are never billed in advance: you are invoiced after the work is done, so a month worked in June is invoiced in July.

Simpalm Staffing does. You pay one monthly invoice, and we pay your professional directly, on time, every cycle. We manage compensation, local compliance, and payments, so there are no local employment contracts and no compliance setup on your end.

No. You are not billed for idle time. Vacation, sick leave, and missed days show up as a deduction on your invoice, and you never manage leave paperwork. We agree on a work plan and time-off schedule up front, so you always know when your assistant is away, and we coordinate backup coverage if needed.

Yes. We offer fractional, part-time (about 20 hours a week), and full-time (about 40 hours a week) arrangements, and you can adjust hours as your workload changes. Bookkeeping, for example, can start with a few hours a month for reconciliations and grow into a full-time role.

Onboarding with Simpalm Staffing is simple and structured. You share your priorities, grant tool access, and set communication preferences. Your professional starts executing while we monitor fit and performance, with check-ins at 30 and 90 days and support for as long as they are on your team.

Confidentiality is built into every placement. Each professional signs an NDA before day one and passes a background check, and access is scoped to exactly what the role needs, with permissions set by your team. For an extra layer, we offer a Virtual Desktop option that keeps all work inside a secure, locked-down remote environment.

Yes. Every remote team member we place in your business works for you, and only you. They follow your schedule, work inside your tools, and report to your team, while Simpalm Staffing handles payroll and support in the background.

Simpalm Staffing professionals work in the tools your business already runs on. Common examples: Google Workspace, Microsoft 365, Slack, Asana, HubSpot, Salesforce, and Canva for operations and marketing; QuickBooks, Xero, and NetSuite for bookkeeping; Clio, MyCase, and Filevine for law firms; UltraTax CS, CCH Axcess Tax, Lacerte, and Drake for tax work.

Simpalm Staffing scales with you. You can add hours, move to a more senior professional, or switch profiles, from a general VA to a specialist or the other way around, without starting the search from scratch.

A general virtual assistant handles recurring operational work: calendar management, inbox cleanup, CRM updates, travel planning, data entry, internal follow-ups, meeting notes, research, and more, so you can stay focused on the work only you can do. Hire a virtual assistant.

A general VA helps with a bit of everything: scheduling, inbox, basic admin. A specialized VA owns one function, such as marketing, bookkeeping, logistics, or legal admin, and already knows its tools, workflows, and the outcomes that matter. When results in one function drive your growth, a specialist gets there faster.

A specialized VA takes over the core tasks of one function:

• Digital marketing: social media scheduling, email campaigns, content repurposing.
• CRM and sales: pipeline updates, automation, dashboards.
• SEO and web: audits and performance tracking.
• Real estate: MLS updates, document prep, client pipeline.
• Logistics: inventory management and shipment tracking.
• Hospitality: reservations, guest communications, event planning.

See all specialized roles.

Tool-heavy and compliance-heavy fields benefit most: real estate, logistics and manufacturing, healthcare front office (HIPAA-trained), hospitality, digital and growth, legal, accounting, and technology. Any growing business with repeatable, function-specific work benefits from a specialist who starts without a steep learning curve.

A virtual bookkeeper keeps your books accurate and current: invoicing and accounts receivable, accounts payable, expense categorization, bank and credit card reconciliations, and monthly reporting such as the P&L, cash flow summaries, and the balance sheet. Hire a virtual bookkeeper.

A bookkeeper records and maintains your financial data; an accountant interprets it, advises, and prepares filings. Simpalm Staffing places both: virtual bookkeepers and CPA-certified professionals from Latin America and India. We provide staffing, not tax advice: your firm reviews and signs every return.

Yes, by keeping your books clean so tax preparation is fast and accurate. For the returns themselves, Simpalm Staffing also places PTIN-holding tax preparers and IRS Enrolled Agents who prepare returns for your firm's review. Explore tax preparer staffing.

Yes. Simpalm Staffing places finance executive assistants, senior accountants, controllers, and FP&A support for fractional CFO firms, including CPA-certified accountants from Latin America and India, so your partners can serve more clients. Explore fractional CFO staffing.

Our virtual bookkeepers most often work in QuickBooks Online, Xero, and NetSuite, along with FreshBooks, Wave, and Zoho Books, plus Google Sheets and Excel. Tax specialists work in UltraTax CS, CCH Axcess Tax, Lacerte, ProConnect, and Drake.

Any organization that generates transactions benefits from a virtual bookkeeper: small businesses, nonprofits, e-commerce stores, service providers, real estate agencies, and solo professionals such as consultants and coaches. Part-time and hourly scopes let smaller businesses start with a few hours a month.

A virtual paralegal supports attorneys with case work and administration: drafting documents and correspondence, organizing discovery, client intake and conflict checks, court filings and deadline tracking, and case file management in your legal software, so attorneys stay on billable work. Hire a virtual paralegal.

Hire a virtual paralegal when the work involves legal research, court filings, or practice management software. A virtual paralegal already understands legal processes and compliance, so onboarding is shorter and mistakes are fewer, and every legal candidate is interviewed by our in-house legal counsel first.

Simpalm Staffing supports solo attorneys, boutique firms, mid-sized firms, and in-house legal teams. Practice areas include immigration, personal injury, family law, real estate law, estate planning, litigation, corporate law, and general practice.

Yes. Alongside bar-certified paralegal virtual assistants, Simpalm Staffing places licensed attorneys from Argentina and Brazil. Every legal candidate is interviewed by our in-house legal counsel before you meet them, and they work under your firm's supervision.

Yes, with the right safeguards. The American Bar Association's Formal Opinion 08-451 confirms that lawyers may outsource legal and nonlegal support, including to providers in other countries, as long as the lawyer supervises the work, protects client confidentiality, and gets client consent where the rules call for it. State rules vary, so check yours. Read our guide to outsourcing paralegal work.

Our virtual paralegals work in Clio, MyCase, Filevine, PracticePanther, Smokeball, and LawPay, plus document management systems, e-filing portals, Microsoft 365, and Google Workspace. If your firm uses another platform, we screen for it on the discovery call.